🗓️

Why can’t I see a calendar?

In Planli, open Me → Calendar connections, refresh the list and make sure the calendar is selected. If access is off, tap Open iPhone Settings and allow Calendar access.

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Why didn’t a notification arrive?

Check Me → Notifications and confirm alerts are enabled in iPhone Settings. Shared-plan notifications also require you to be signed in and connected to the internet.

👥

How do I invite someone?

Open Me → Your people and tap Add. Create a shared calendar or choose an existing one, then send its private invitation link through Messages, Mail or another app.

🔐

My sign-in code doesn’t work

Request a new secure email code and use only the most recent one. Check junk mail and make sure the email address is entered correctly. Never share a sign-in code with anyone.

📱

Does Planli change Apple Calendar?

Connected Apple calendars remain the source of truth unless you deliberately add a plan to one. Imported copies are separate and editable inside Planli.

📍

Why can’t I see nearby ideas?

Open Me → Location access and enable local suggestions. Planli uses an approximate location while the app is active; you can turn it off at any time.

☁️

Why is a shared plan not syncing?

Confirm you are signed in and online, then reopen the shared calendar. Pull to refresh where available. Personal and Apple Calendar items may be local by design and will not appear for other people.

🗑️

How do I delete my account?

Open Me → Planli account → Delete account, review what will be removed and type DELETE to confirm. Read the full deletion guide.

Still stuck?

Email us with your Planli version, iOS version and device model. Never send a password or sign-in code.

Email support